Evoka

Evoka Privacy Policy

This policy explains how Model Genie AI Pvt Ltd handles information for Evoka.

Effective date

Effective date: 1 January 2026.

Who we are

Evoka is operated by Model Genie AI Pvt Ltd. Evoka helps users store life admin information, use AI-assisted extraction, set reminders, and share selected vault items with family members.

Information we collect

We collect information needed to provide, maintain, secure, and improve Evoka. The exact information depends on how you use the app.

Account information

We may collect details such as your name, registered email address, account settings, subscription status, and support history.

Vault items and uploaded files

Evoka may store documents, notes, dates, bills, receipts, images, messages, and other files or details that you upload or create in your vault.

Reminder information

We may collect reminder titles, dates, times, recurrence settings, related vault item references, and reminder delivery status.

Family sharing information

If you use family sharing, we may process invite details, shared item permissions, family member identifiers, and activity needed to manage access.

AI processing

Evoka may process uploaded files, messages, images, and text with AI systems to extract useful details such as names, dates, amounts, document labels, and reminders. AI outputs may be inaccurate or incomplete, so you should review important information before relying on it.

Notifications

We may process notification tokens, reminder settings, and delivery metadata to send reminders or app notifications. Delivery can depend on your device, operating system, internet connection, and permission settings.

Payment/subscription information

If subscriptions or paid features are available, payment processing may be handled by app stores or payment providers. We may receive limited records such as plan type, renewal status, transaction identifiers, and billing support information. We do not store full payment card details unless a payment provider specifically enables that for a lawful purpose.

Device/log/diagnostic information

We may collect device type, app version, operating system, IP address, crash logs, performance data, security logs, and diagnostic events.

How we use information

  • Provide Evoka features, including vault storage, reminders, AI-assisted extraction, and family sharing.
  • Secure accounts, prevent misuse, investigate issues, and maintain service reliability.
  • Respond to support requests, account deletion requests, and billing questions.
  • Improve product quality, user experience, and diagnostic performance.
  • Comply with legal, tax, security, and payment obligations.

How we share information

We may share information with service providers that help us operate Evoka, such as hosting, analytics, AI processing, notifications, payments, security, and support tools. We may also share information where required by law, to protect rights and safety, or as part of a corporate transaction. We do not sell personal data to advertisers.

International processing

Your information may be processed in India and other countries where we or our service providers operate. Those countries may have data protection laws different from your location.

Data retention

We keep information for as long as needed to provide Evoka, comply with legal obligations, resolve disputes, maintain security, and enforce our terms. Retention periods can vary by data type.

Account deletion

You can request account deletion in the app or by contacting support. Some limited records may be retained where required for legal, security, tax, fraud prevention, or payment purposes.

Your rights

Depending on applicable law, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. Contact us to make a request.

Children's privacy

Evoka is not intended for children. If you believe a child has provided personal information without appropriate consent, contact us.

Security

We use reasonable technical and organizational safeguards designed to protect information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. Material changes may be communicated through the app, website, or other reasonable means.

Contact

For privacy questions or requests, email support@modelgenieai.com.