Evoka Privacy Policy

Effective date: 1 January 2026.

Evoka is operated by Model Genie AI Pvt Ltd. You can contact us about privacy questions or requests at support@modelgenieai.com.

Evoka is an AI-powered life memory, document vault, reminder, family sharing, document extraction, and personal admin assistant. It helps you save important life details, organize documents, extract useful information, and remember follow-ups.

Evoka may also help you create bill and payment reminders manually or from uploaded bills, PDFs, screenshots, images, receipts, or similar documents. In the current version, Evoka does not pay bills, process bill payments, access your bank account, scan your email inbox, or connect to BBPS/Bharat Connect or other live biller networks.

• Account and profile information: name, email address, user ID, authentication identifiers, account status, and profile settings.
• Location and preference settings: country, timezone, preferred currency, notification preferences, and app settings.
• Life Vault content: vault item titles, notes, dates, documents, screenshots, photos, receipts, bills, IDs, warranties, renewal documents, uploaded files, and related metadata.
• Reminder information: reminder titles, dates, times, recurrence settings, completion status, linked vault items, and bill/payment reminder details such as biller name, bill category, amount, currency, due date, payment status, and optional account or reference information you choose to enter or upload.
• Family sharing data: invite email addresses, family membership, selected vault items shared with family members, shared item visibility, and access permissions.
• AI processing data: files, images, documents, screenshots, text, and other content submitted for AI-assisted extraction, summarization, categorization, reminder suggestions, or similar requested features.
• Device and app data: device type, operating system, app version, device IDs or app/device identifiers where applicable, crash logs, diagnostics, operational logs, and security events.
• Notification tokens: device push tokens used to send reminders or app notifications.
• Payment/subscription data: subscription status, product, entitlement, renewal, and app store or revenue provider records from Apple App Store, Google Play, and RevenueCat where applicable; Evoka does not directly store full card details for in-app subscriptions.
• Support messages: emails, screenshots you choose to send, request details, and support conversation history.

• Create, authenticate, and manage your account.
• Store, organize, and display vault items and uploaded files.
• Schedule, manage, and send reminders and app notifications, including bill/payment reminders that you create manually or from uploaded documents.
• Process AI extraction, summarization, classification, and suggestions you request.
• Enable family sharing and manage shared item permissions.
• Improve reliability, security, diagnostics, and product quality.
• Provide support and respond to account, billing, and privacy requests.
• Comply with legal obligations, payment records, dispute handling, and tax requirements.
• Prevent abuse, fraud, unauthorized access, and harmful activity.

You choose which files, images, documents, screenshots, text, or other content to upload or import into Evoka. Selected content may be uploaded and processed by Evoka and/or its AI service providers to provide the features you request.

AI-assisted processing may be used to extract dates, amounts, names, expiry dates, document types, biller names, bill/payment amounts, due dates, reminder suggestions, and other useful Life Vault details.

When you upload a bill, receipt, statement, screenshot, PDF, image, or similar document, Evoka may process the uploaded content to suggest or create a reminder. You should avoid uploading unnecessary sensitive information and should review extracted bill/payment details before saving or relying on them.

AI features are assistive and may produce inaccurate, incomplete, or unsuitable output. You should review AI output and verify extracted dates, amounts, names, expiry dates, document categories, bill/payment details, reminder suggestions, and document details before saving, sharing, acting on, or relying on them.

Evoka is not legal, tax, financial, medical, insurance, payment, or other professional advice. Evoka does not complete or guarantee bill payments.

We may share information with service providers that help us operate Evoka, including Supabase, cloud hosting providers, AI providers, notification services, analytics or crash services if used, payment/subscription providers, security tools, and support tools.

App stores and payment processors process payments separately under their own terms and privacy notices. Family members only see vault items that you explicitly share with them. We may disclose information if required by law or if reasonably needed for safety, security, fraud prevention, or legal rights.

Evoka does not sell personal data and does not share personal information for cross-context behavioral advertising unless this changes later. See our Do Not Sell or Share page.

Evoka may use the following production service providers to operate the app and provide requested features:

• Supabase for authentication, database, file storage, backend infrastructure, and server-side functions.
• Google Gemini / Google AI for primary AI-assisted extraction of selected files, images, documents, screenshots, and text.
• OpenAI for fallback AI-assisted extraction when the primary AI provider is unavailable or fails with a retryable error.
• Firebase Cloud Messaging / Google FCM for push notifications and reminder delivery.
• RevenueCat for subscription status, entitlement management, and purchase sync.
• Apple App Store for iOS subscription billing and in-app purchases.
• Google Play for Android subscription billing and in-app purchases.

You choose which files, images, documents, screenshots, or text to upload, import, or process. When you request AI-assisted extraction, selected content may be processed by Evoka and/or the AI providers listed above for the purpose of providing the extraction result.

AI processing may be used to extract dates, amounts, document type, biller names, bill/payment amounts, due dates, reminder suggestions, and other useful Life Vault details. Plain text imports may sometimes be processed locally using app-side heuristics instead of an external AI provider, where applicable.

AI output may be inaccurate, incomplete, or unsuitable. You must review extracted information before saving, sharing, acting on, or relying on it. Evoka does not use AI output as legal, financial, tax, medical, insurance, or other professional advice.

Evoka is operated from India and may use service providers in other countries. Your information may be processed outside your country. Where required, we use appropriate safeguards for international data transfers.

• Account data is generally retained while your account is active.
• Vault and reminder data is generally retained until you delete it or your account is deleted.
• Backups, logs, and diagnostics may be retained for limited periods.
• Legal, payment, tax, fraud prevention, and security records may be retained as required or reasonably necessary.
• Anonymized or aggregated data that no longer identifies you may be retained for analytics, reliability, and product improvement.

Depending on your location, you may have rights to access, correct, delete, export or receive a copy of your information, withdraw consent, object to or restrict certain processing, and opt out of marketing if marketing is ever added. You can manage notifications in your device settings and delete your account in the app or by contacting support.

For more detail, see Regional Privacy Rights.

EU/EEA and UK users may have access, correction, deletion, objection, restriction, portability, consent withdrawal, and complaint rights. California and other US state privacy users may have rights to know, access, delete, correct, opt out, limit sensitive information where applicable, and avoid discrimination for exercising rights.

India users may contact Model Genie AI Pvt Ltd as Data Fiduciary for access, correction, deletion, consent withdrawal where applicable, and grievance handling. Brazil, Canada, Australia, New Zealand, and users in other regions can contact support for access, correction, deletion, consent, complaint, or privacy concern requests where applicable.

Evoka is not intended for children under 13. If a jurisdiction requires a higher age for consent, the minimum age required by local law applies. If a parent or guardian believes a child provided data, contact us.

We use reasonable administrative, technical, and organizational measures designed to protect information, including encryption in transit where supported by the relevant service. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

Because Evoka can store documents and personal details, you control what you upload. Avoid uploading unnecessary highly sensitive data, and review family sharing choices before granting access.

You can request account deletion in the app or by contacting support. For steps and retention details, see Evoka Data Deletion.

For website cookie information, see our Cookie Notice.

We may update this policy from time to time. Material changes may be communicated through the app, website, or other reasonable means.

For privacy questions or requests, email support@modelgenieai.com.